Last updated: July 18, 2026
These Terms of Service ("Terms") govern your access to and use of the Soviron security posture monitoring service (the "Service") provided by Soviron LLC ("Soviron," "we," "us"). By creating an account, connecting an environment, or using the Service, you agree to these Terms. If you enter into these Terms on behalf of an organization, you represent that you are authorized to bind that organization.
Soviron provides read-only monitoring of security posture and availability for the environments you connect, which may include domains, DNS and email authentication records (SPF, DKIM, DMARC), SSL certificates, uptime, domain registration expiry, and Microsoft 365 / Microsoft Entra configuration. The Service is detection and notification only. It does not modify, configure, write to, or take administrative action in any Connected Environment. Actions available in the Service, such as marking a finding as intentional or accepted, change only Soviron's own internal records; they never change anything in your Microsoft 365 tenant or other monitored assets.
Features, availability, and limits may change. We may add, modify, or discontinue features over time. The Service is not sold with a separate service-level agreement unless one is agreed in writing.
You must provide accurate account information and are responsible for maintaining the security of your account and credentials. You are responsible for all activity under your account, including the actions of Authorized Users. You must be at least 18 years old and able to form a binding contract to use the Service.
The Service is built for MSPs, and this section is meant to remove any doubt about how you may use it. As a Customer acting as an MSP, you may:
You may not:
You represent that you have the authority and necessary permissions to connect and monitor any environment, domain, or Microsoft 365 tenant you add, including, where you act as an MSP, the authority to do so on behalf of your End Clients. You are responsible for obtaining any consents required from the owners of monitored environments and for the lawfulness of the data you cause the Service to process.
When you connect a Microsoft 365 tenant, you grant Soviron the read-only access presented at the Microsoft consent step, solely to provide the monitoring you enable. You must not connect environments containing data that regulated frameworks prohibit you from sharing with a read-only monitoring processor without the safeguards those frameworks require.
You agree not to:
The Service is a monitoring and notification tool. We aim for accurate and timely detection, but we do not guarantee that every issue will be detected, that alerts will be delivered without delay, or that the Service will be uninterrupted or error-free. Some findings are shown in the dashboard only and do not generate an alert. The Service is not a substitute for your own security program, backups, or professional judgment, and should not be relied upon as your sole control. You remain responsible for the security and operation of your environments.
The Service is offered on a paid monthly subscription. Pricing is $30 per month for each monitored client, which includes one connected Microsoft 365 tenant for that client, plus $15 per month for each additional connected Microsoft 365 tenant across your account. Domains are not separately charged. Subscriptions are billed monthly in advance and continue month-to-month until canceled. The current pricing and any changes are shown at checkout and on our pricing page, which are incorporated into these Terms by reference.
New subscriptions may include a free trial period (currently 7 days). A valid payment method is required to start a trial, and you keep full access during the trial. If you do not cancel before the trial ends, your subscription automatically converts to a paid subscription and your payment method is charged the then-current fee, and it continues to renew automatically each month until you cancel. Only one trial is available per customer; a returning customer who previously held a subscription does not receive another trial.
We may change pricing. Price changes do not apply retroactively, and we will give reasonable advance notice before a changed price applies to a future renewal of an existing subscription. If you do not accept a price change, you may cancel before it takes effect.
You may cancel at any time from your billing settings; cancellation stops future renewals and your access continues through the end of the current paid period. Except where required by law, fees already charged are non-refundable. Accounts we designate as internal, beta, or complimentary may be provided without charge and may be modified or discontinued at any time.
Fees are exclusive of taxes. You are responsible for any sales, use, VAT, or similar taxes, except taxes on our net income. Payments are processed by Stripe under its terms. By providing a payment method and starting a paid subscription or trial that converts to paid, you authorize us and Stripe to charge that payment method for the recurring fees and any additional clients or tenants you add, until you cancel.
If a payment fails, we (through Stripe) may retry the charge. We may suspend or limit access for nonpayment after a reasonable dunning period, and may terminate an account that remains unpaid. During a past-due period we may keep your data frozen rather than deleted, so that access can resume on payment. Suspension for nonpayment does not relieve you of accrued fees.
The Service, including its software, design, and content, is owned by Soviron and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. You retain all rights to your data and grant us the limited rights necessary to process it to provide the Service. If you send us feedback or suggestions, you grant us a perpetual, royalty-free right to use them without obligation to you.
We treat Monitoring Data as confidential and use it only to: provide and maintain the Service; run the checks you request; generate findings, alerts, and reports; secure, troubleshoot, and support the Service; prevent abuse; comply with law; and follow your documented instructions. We separately use Account Data to operate, secure, troubleshoot, support, and improve the reliability and usability of the Service. Each party will protect the other's confidential information and use it only as permitted by these Terms; this does not apply to information that is public, independently developed, or lawfully received from another source without confidentiality obligations.
Our handling of personal information is described in our Privacy Policy. Where we process personal data contained in a Connected Environment on your behalf, we do so as your processor or subprocessor, as applicable, and that processing is governed by our Data Processing Addendum, which is incorporated into these Terms by reference. We use the subprocessors listed at our Subprocessor List.
The Service can connect to third-party services you choose, such as Microsoft 365, Slack, and Microsoft Teams. Those services are provided by their own operators under their own terms, and we are not responsible for their availability, security, or acts. When you route alerts to Slack or Teams, the alert content you configure is transmitted to that service under its terms.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL DETECT ALL ISSUES OR BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOVIRON WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100).
Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold Soviron harmless from third-party claims arising out of your use of the Service, your data, or your breach of these Terms, including claims that you lacked authority to monitor an environment you connected. We will notify you of the claim, and you will control its defense and settlement, except that you may not agree to any settlement that imposes obligations on us without our consent.
These Terms apply while you use the Service.
Canceling your subscription stops future renewals; your access continues through the end of your current paid period, after which the account becomes inactive. Cancellation by itself does not immediately delete your data.
Closing or deleting your account is a separate request. On a verified deletion request, we deactivate the account and then delete or de-identify associated data as described in the Privacy Policy and DPA, subject to technical, security, and legal retention requirements.
We may suspend or terminate access if you materially violate these Terms, fail to pay, or where necessary to protect the Service or others, and we may act immediately in an emergency. On termination, your right to use the Service ends. Sections that by their nature should survive, including fees owed, confidentiality, intellectual property, disclaimers, limitation of liability, indemnification, and governing law, survive termination.
We may update these Terms from time to time. We will post the updated version with a revised "Last updated" date and, where appropriate, notify customers of material changes. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. The state and federal courts located in Buncombe County, North Carolina have exclusive jurisdiction over any dispute relating to these Terms or the Service, and each party consents to that jurisdiction and venue.
If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent, except to a successor in a merger or sale of substantially all assets; we may assign them to an affiliate or successor. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to you may be sent to your account email; formal legal notices to us must go to legal@soviron.com. These Terms, together with the Privacy Policy, DPA, Subprocessor List, and the pricing and order shown at checkout, are the entire agreement between us regarding the Service and supersede prior agreements on that subject. If there is a conflict, an order or written agreement signed by both parties controls, then these Terms, then the other referenced documents.
Questions about these Terms can be directed to legal@soviron.com.